Organization

Plastic Distributors and Fabricators provides products and services that support our strategic direction and the intended results of our Quality Management System (QMS).

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When determining the context of our organization, we consider:

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External factors like:

Technological advancements, industry competition, current and potential markets, social and economic environments and applicable statutory and regulatory requirements

 

Internal factors like:

Company policies, goals, culture, communications, work environment and the implementation and maintenance of a QMS

Our Employees, Customers, Suppliers, Contractors and Regulatory agencies are the primary interested parties relevant to our QMS. We continuously monitor and review the needs, requirements and our interactions with these entities to seek opportunities for improvement. Details can be found in our Management Reviews, Internal Audits and other documented information. Internal issues include our company culture and the core values that shape us. External issues include competition, the current market, regulatory requirements, social environment and technology.

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Quality Policy

Plastic Distributors & Fabricators is committed to providing the highest quality products and services to our customers by

• Consistently meeting or exceeding our customer’s expectations

• Providing timely delivery

• Striving to continually improve through a process of clearly defined objectives, updated to reflect our current quality and business goals, and

• Providing a work environment that encourages employee involvement at all levels.

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Responsibility and Authority

Plastic Distributors and Fabricators Top Management is responsible for the implementation and overall effectiveness of the QMS. All employees are responsible for ensuring that the QMS achieves its intended results. The interrelationship between the various functional groups/positions within Plastic Distributors and Fabricators is detailed in our organization chart.

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Top management is responsible for:

• Ensuring that QMS processes are established, implemented, maintained and delivering their intended outputs

• Reporting on the performance of the QMS and on opportunities for improvement 

• Ensuring the promotion of awareness of customer requirements

• Ensuring that the QMS conforms the ISO 9001 standard

• Ensuring that the integrity of the QMS is maintained when changes are planned and implemented

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All personnel are assigned the responsibility for:

• Identifying and recording any problems relating to products and/or services

• Initiating action to prevent the occurrence of nonconformities

• Control of nonconforming product until the deficiency has been corrected

• Initiating, recommending, providing solutions and/or opportunities for improvement through designated channels

• Control of processing, delivery, and/or installation of nonconforming product or delivery of unsatisfactory service until the deficiency or unsatisfactory condition has been corrected, and participating in the verification of implementation of changes

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Process Management Approach

The interrelation between our processes contributes to the efficiency and effectiveness of our QMS. Therefore our key processes are identified in GPD 9-1 “Critical QMS Processes”. We utilize the PDCA cycle (Plan, Do, Check, Act) to assess process performance and continually improve. Numbers in brackets refer to the clauses in the ISO standard.